VIDEO
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by
You've Got
You've Got Michael Fazio
VIDEO DESCRIPTION:
Veteran concierge Michael Fazio gives a behind-the-scenes look at the luxury hotel industry and its wealthy clientele. Fazio
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co-founded Abigail Michaels concierge service and frequently offers his commentary as a customer service expert. His experiences are detailed in the book "Concierge Confidential."
Posted: 04/23/2012
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Views: 493,774
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Duration: 01:42
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