David Pisanic: An Insurance Adjuster is not always concerned about whether or not you're getting a fair shake. He is mostly concerned about moving that file off of his desk.
Often times they have way too many claims to handle. And if you happened to be one of them in the time when that company is overwhelmed, you can expect, you can assume, you can be assured that your claim is not going to get the proper attention.
Matthew Lesko: Well, the way I handle insurance companies like that is I call it State Insurance Commissioner.
David Pisanic: And you can call the Insurance Commission and say, "I don't feel like I am getting a fair shake here in my investigation, would you contact the insurance company for me."
Matthew Lesko: So then the Insurance Commissioner will contact the insurance company. Now it goes in there and puck (ph) or whatever.
David Pisanic: When insurance company is here from the Insurance Commissioner generally they are very welling to cooperate or do a little bit more and make sure that your claim is being handled fairly. Because they're going to know that other eyes are going to be looking at this now.
Matthew Lesko: And the states go higher automatically for the insurance company because the government gives them the right to do business, in the State. So they have a potential of losing all their business. So if I am fined for $500 claim, and may be a lot easy, that's good, he gives the guy got the $500.
David Pisanic: If you think that they are not looking at your claim properly, you need to say something about it. And unfortunately, most people don't. They just pretty much accept well if the insurance company says, "This is what it's going to be." Then what am I going to do?